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Bank of America courts undocumented Hispanics
LOS ANGELES -- In the latest sign of the U.S. banking
industry's aggressive pursuit of the Hispanic market, Bank of America Corp. has
quietly begun offering credit cards to customers without Social Security numbers
-- typically illegal immigrants.
In recent years, banks across the
country have begun offering checking accounts and, in some cases, mortgages to
the nation's fast-growing ranks of undocumented immigrants, most of whom are
Hispanic. These immigrants generally haven't been able to get major credit
cards, making it hard for them to develop a credit history and expand their
purchasing power.
The new Bank of America program is open to people who
lack both a Social Security number and a credit history, as long as they have
held a checking account with the bank for three months without an overdraft.
Most adults in the U.S. who don't have a Social Security number are undocumented
immigrants.
The Charlotte, N.C., banking giant tested the program last
year at five branches in Los Angeles, and last week expanded it to 51 branches
in Los Angeles County, home to the largest concentration of illegal immigrants
in the U.S. The bank hopes to roll out the program nationally this year.
"We are willing to grant credit to someone with little or no credit
history," said Lance Weaver, Bank of America's head of international card
services, whose team designed the program based in part on the bank's experience
in markets like Spain, which lack conventional credit bureaus to rate a client's
credit-worthiness.
The credit cards involved aren't cheap. They come
with a high interest rate and an upfront fee. And the idea of catering to
illegal immigrants is controversial.
Bank of America defends the
program, saying it complies with U.S. banking and antiterrorism laws. Company
executives say the initiative isn't about politics, but rather about meeting the
needs of an untapped group of potential customers.
"These people are
coming here for quality of life, and they deserve somebody to give them a chance
to achieve that quality of life," said Brian Tuite, the bank's director of Latin
America card operations and one of the architects of the program.
Typical of the new card's customers is Antonio Sanchez, a Mexican
immigrant whose only major asset is a white, 1996 Ford Thunderbird, which he
drives to the two restaurants where he works each day on opposite sides of Los
Angeles. Sanchez, who says he sneaked across the border a decade ago, has been a
customer of Bank of America's East Hollywood branch for nine years. He has no
borrowing history and no Social Security number.
To obtain a Bank of
America Visa card with a $500 line of credit, Sanchez had to put down $99. If he
stays within his $500 limit and pays his balances in a timely fashion, he will
receive his $99 security payment back in three to six months, and his credit
limit might be increased.
"I always wanted to start building credit to
buy a home, but I couldn't," said Sanchez, a father of three children who earns
about $25,000 a year from his two jobs. "When a senorita at the bank told me
about this card, I couldn't miss the opportunity to get it. You need credit to
succeed in this country."
The variable annual percentage rate charged on
Sanchez's card is 21.24 percent, higher than the average interest rate of 18.1
percent card issuers nationwide charge on unpaid balances, according to the
Nilson Report, an industry newsletter based in Carpinteria, Calif.
David
Robertson, publisher of the report, said a rate of 21.24 percent is
"unquestionably high."
"If that's the rate you're offered, it's a pretty
safe bet you're in a high-risk group," he said.
To assess an applicant,
the bank employs "judgmental lending," a concept pioneered by MBNA Corp., the
credit-card company that Bank of America acquired in January 2006. In essence,
the bank bases its evaluation of a potential client's credit-worthiness on a
subjective review by its employees, rather than on standardized financial data
crunched by a computer.
Unorthodox initiatives like the new credit-card
program may be crucial to Bank of America's long-term success. In the past the
bank, which operates in 31 states and the District of Columbia, grew mostly by
buying up other banks. Now, however, it is bumping up against a regulatory cap
that bars any U.S. bank from an acquisition that would give it more than 10
percent of the nation's total bank deposits. That means Bank of America's only
way to grow domestically is to sell more products to existing customers and to
attract new ones.
Bank of America, the second-largest U.S. bank after
Citigroup Inc. in terms of market capitalization, estimates that there are 28
million Hispanics in its operating area and that most of them, regardless of
their immigration status, don't have a bank. It hopes the allure of a credit
card will persuade hundreds of thousands more Latinos to open accounts.
"If we don't disproportionately grow in the Hispanic (market) ... we
aren't going to grow" as a bank, said Liam McGee, Bank of America's consumer and
small-business banking chief.
Illegal immigrants have typically relied
on loan sharks and neighborhood finance shops for credit. That has begun to
change. A few years ago, a handful of community banks in the U.S. began offering
mortgages to illegal immigrants, as long as they could prove they had stable
employment and paid U.S. taxes with an individual tax identification number, or
ITIN.
In December 2005, Wells Fargo & Co. began extending mortgages
to consumers with an ITIN. The bank is evaluating a pilot program in Los Angeles
and Orange counties before deciding whether to expand it.
Department of
Homeland Security spokesman Russ Knocke said banking products aimed at illegal
immigrants "reinforce the need for a temporary worker program" that the Bush
administration has been promoting. That program would screen, tax and otherwise
regulate immigrant workers and, the administration contends, would squeeze out
illegal workers who now use forged or stolen documents to get jobs, driver's
licenses and occasionally credit.
Anti-money-laundering regulations
passed in the wake of the Sept. 11, 2001, terror attacks put more pressure on
banks to verify customers' identity and watch for suspicious transactions, but
they don't require banks to ascertain whether account holders are in the U.S.
legally. Most banks require a Social Security number or ITIN to open an account,
but regulations also allow them to accept othth store credit cards. "Once you
capture them, they become very loyal," says Ron Azarkman, chief executive of La
Curacao, which has developed its own in-house credit-ratings system. "This is a
promising market, as long as it is carefully managed," he says, adding that the
average APR charged by his company is 22.9 percent.
Bank of America
hasn't launched an ad campaign for the new card. For the time being, it is
counting on word of mouth that starts with its employees at each banking center.
Many of the Spanish-speaking account holders who come to teller Luz
Quintanilla's window at Bank of America's East Hollywood branch, already have a
Social Security number and regular credit card with the bank. But she suggests
in Spanish that "maybe you have family or friends who don't have a Social
Security number, but wish to build their credit."
In selling the card, a
major challenge is to persuade immigrants who are sometimes wary of plastic that
holding a credit card is an important step on the way to obtaining loans for
big-ticket items, such as a car or even a home. Pictures of a check book, credit
card, car and house in ascending order illustrate this concept in one pamphlet
in Spanish and English titled "How to Build Your Credit, Step by Step."
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"13 Americans are killed each day by uninsured, drunk driving illegals"
--Source: Congressman Steve King, Iowa, 5th District
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